Responsible Gambling

Jaxony is committed to helping Australian players make informed choices and keep gambling safe, controlled and enjoyable. This page is for anyone who plays online, is concerned about their gambling, or wants practical tools and support for themselves or someone close to them.

Signs of Problem Gambling

  • Chasing losses, or continuously gambling to recover lost funds, is a significant warning sign of problem gambling.
  • Using money that is earmarked for essential expenses like bills for gambling activities indicates a troubling pattern that needs attention.
  • Spending more time or money on gambling than originally planned can lead to unforeseen consequences and financial strain.
  • Hiding gambling activities from family and friends can create additional stress and is a common indicator of gambling issues.
  • Borrowing money to fund gambling activities often leads to a cycle of debt and increased gambling.
  • Feeling distressed, anxious, or unable to control gambling behaviors suggests a serious problem that warrants professional help.

Self-Exclusion and Deposit Limits

Explain how players can use each licensed operator's account tools to set deposit, loss, spending, betting or session limits, and how to request a temporary break or account self-exclusion through customer support. Include BetStop-the national register operated by ACMA-which allows people to self-exclude from all Australian licensed interactive wagering services for periods from three months to a lifetime; clarify that players should check whether a particular casino service is covered and use the operator's own self-exclusion process as well.

Australian Help and Support

  • National Gambling Helpline/Gambling Help Online: Call 1800 858 858 for free confidential counselling, online chat, and email support available 24/7.
  • Lifeline: For crisis support, contact 13 11 14, offering assistance for mental health emergencies.
  • Kids Helpline: Available for those aged 5-25 at 1800 55 1800, providing support for various issues. Immediate danger requires calling 000, and state and territory services also offer gambling-related support.

How Jaxony Promotes Safer Play

Jaxony operates as an independent affiliate and information hub, dedicated to fostering a safer gambling environment by promoting only licensed and reputable brands. The platform prioritizes clarity by explaining essential terms and risks associated with online gambling, while firmly avoiding any claims that gambling can guarantee income or success. Jaxony commits to displaying prominent responsible-gambling information, providing links to support services, ensuring age-appropriate access, and updating safety guidelines in accordance with official recommendations.

Tips for Safe and Enjoyable Play

  • Set a gambling budget using only disposable income.
  • Decide on time and spending limits before playing.
  • Never chase losses or borrow money.

Australian Regulators and Official Links

  • The Australian Communications and Media Authority (ACMA) oversees online gambling regulations, providing resources like BetStop, a self-exclusion register for players.
  • Liquor & Gaming NSW regulates gambling activities in New South Wales, ensuring compliance and consumer protection.
  • The Victorian Gambling and Casino Control Commission monitors gambling operations in Victoria, maintaining a register of licensed operators.